Showing posts with label CSR Professionals. Show all posts
Showing posts with label CSR Professionals. Show all posts

Thursday, 25 July 2013

Social Workers in the Corporate World - Clash of Cultures?

 
A recent article in Business Line stated that if the Companies Bill is to be passed in the winter session of Parliament, nearly 8500 Companies in India will come under the compulsory CSR spend category. This translates into roughly 60,000 jobs for CSR Professionals. It is also anticipated that this will be a bonanza for Social Work professionals and professionals from the NGO sector.

The article also speculated that Companies in their eagerness to comply with the many CSR related provisions, may poach jobs from leading NGOs. While rejoicing at the prospect of new opportunities for many of my Social Work colleagues, I also wonder what challenges that this opportunity may throw up. The first thing that comes to my mind is the perceived clash of cultures and the transition that the Professional Social Workers have to make to the so called Corporate Culture.

Till recently and even now in some Companies, CSR functions are handled by Corporate Communications team. Therefore these “CSR professionals” mostly have a Communications, Marketing, PR background - and not Social Work background. Recently, some MNCs started recruiting “Specialists” or “Subject Matter Experts” - in the field of education, environment and community development. Indian companies too followed suit and this created a trend and a wave of migration already started from many large NGOs to the Corporate Sector. Going by the Business Line report, this “migration” will increase or even be forced when Corporates and Head Hunting firms spread their nets to NGO /non-profit sector.

Interestingly, during the late '90s, few young professionals from corporate world made a dramatic shift to the NGO sector. It was indeed dramatic because: those days you either worked with a NGO or with a Corporate. Nobody will even think of crossing each other's domains. It was also logical as you could very well argue: Corporates Make Profits and Non-profits -do not make any..(silly)– so it's a no brainer actually – the twain shall never meet ..scenario. Many hailed this move from the Corproate to the Non-Profit sector, rightly so. However some went overboard and also said that with this shift, NGOs will function “more professional” and actually prescribed this as a panacea to all ailing NGOs!

So, when professionals from Corporate world made a successful transition into the NGO sector – why can't the Social Work Professionals do the same? Will eye brows be raised when a qualified Social Worker walks in with confidence in the hallow corridors of Corporate power? I think, the answer lies in the initial perception of Corporates being more professional and NGOs as not being professional and lacking in management systems etc.

I am sure the debates will continue on this perceived shift /transition and resultant clash of cultures.
Eventually, clarity will emerge. The nay sayers or those who decried NGOs for their lack of professionalism and systems, will have nowhere to hide when you point out to them that the Companies Act itself came about because of some rather shocking or shall we say “unprofessional behaviour” of some highly acclaimed Corporates.

The irony is now NGOs pilloried for not having any Governance are going to contribute in a large scale to the growth and development of Governance and Professionalism in Corporates!

 
 

Thursday, 13 January 2011

CSR Practitioners -some insights

As more and more Companies embrace CSR there is a corresponding demand for competent professionals in the field. On the supply side, many young management and development professionals are keen to take up a career in corporate affairs. However, after joining they find the tasks ahead daunting and more so when their peers and managers do not recognize the work they do in the communities.The young CSR professionals in large MNCs /corporates do not have anyone to turn to. Sometimes even their reporting managers with a Communications or Marketing background may not understand what exactly they do.This makes them wonder what went wrong. They think they may be a complete misfit.

I find many development professionals who have built up a good career in NGOs coming to me and asking about switching to a career in CSR. Without trying to sound like I am putting them off, I often urge them to study the company that they plan to join and understand the CSR traditions within the company. Another suggestion is to network with CSR professionals, read CSR articles and develop their understanding of the challenges and constraints before venturing into CSR as a profession. If you are attracted only by the 'corporate tag' then you will not be ready to face the challenges ahead.

A recent article in CSR Asia - confessions of a CSR Practitioner brought out this very succintly. The author - a CSR manager - says: "I think one of the most challenging parts of my job is internal misunderstanding of what I do".  My thoughts are resonated exactly in the above quote. It is a fact that CSR practitioners do not do enough internal stakeholder engagement.

Aspiring CSR professionals must be prepared to engage with internal stakeholders, top management in the long haul for their own good. If they are not prepared to take the initiative in educating their peers and managers within their respective companies  -  they may have to re-assess their decision.

Thursday, 19 November 2009

Top 10 CSR Issues

CSR Asia released the Top 10 CSR Issues Report that highlights the top 10 CSR issues for the next 10 years in the Asia Pacific Region. The 2009 report ranks the following as the top 10 priorities:
1. Climate Change
2. Corporate Governance
3. Labour and Human Resources
4.Environmental Issues
5. Partnerships with Stake holders
6. Regulation and leadership from Government
7. Community investment and pro-poor development
8. Product responsibility
9. Professionalisation of CSR
10.Bribery and corruption
In this context of growing importance of CSR and sustainable development, the professionalisation of CSR is imminent. A new breed of young professionals with solid grounding in development principles and management techniques is the need of the hour. Current CSR practitioners and professionals should share best practices and develop a comprehensive curriculum for the education and development of CSR professionals.

The full report is available at the CSR Asia website